Privacy Policy
Last Updated: 13/5/2025
Filling the Gap Dental Outreach (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website https://fillingthegap.ca. This policy outlines how we collect, use, disclose, and protect personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Scope and Application
This Privacy Policy applies to all visitors to our website and covers how we handle personal information, including data collected via cookies and third-party tracking technologies.
2. What Personal Information We Collect
We may collect the following types of information when you visit our site:
Technical data such as IP address, browser type, and operating system
Usage data including pages visited, time on site, and referring URLs
Payment data (via Stripe) for donation transactions
Device information used for security and fraud prevention
We do not collect identifying personal information unless you voluntarily provide it (e.g., through a donation form or contact submission).
3. Use of Cookies and Tracking Technologies
Our website uses cookies and third-party technologies to enhance user experience and functionality. This includes:
Third-party cookies and scripts, including:
Alphabet Inc. (Google Analytics/Ads) – for website analytics and potentially advertising-related services
Stripe, Inc. – for secure donation processing and fraud detection
Canvas fingerprinting may be used by these third parties for fraud prevention or session tracking. This method can uniquely identify your browser even when cookies are blocked.
4. Use of Images and Media Featuring Individuals
We may display photographs or media on our website that include identifiable individuals (e.g., volunteers, program participants). These images are published only with prior informed consent of the individuals featured (or their legal guardians where applicable).
Consent may be withdrawn at any time by contacting us. Upon receiving such a request, we will promptly remove or anonymize the image(s) from our website and materials.
5. Purpose of Data Collection
We collect personal information for the following purposes:
To analyze and improve website performance and content
To process donations securely
To ensure website security and prevent fraud
To comply with legal obligations
6. Consent
By using our website, you consent to the use of cookies and third-party tracking as described in this policy. Under PIPEDA, you have the right to withdraw consent at any time, subject to legal or contractual restrictions.
You can:
Manage cookies through your browser settings
Use browser extensions to block trackers or fingerprinting
Opt out of Google Analytics using their browser add-on
7. Disclosure of Personal Information
We do not sell or rent personal information. Information may be shared with trusted service providers (e.g., Stripe, Google) solely for operational or security purposes, and in compliance with applicable laws.
8. Safeguarding Your Information
We implement reasonable physical, organizational, and technological safeguards appropriate to the sensitivity of the personal information we collect, including secure HTTPS transmission and the use of trusted payment processors (Stripe).
9. Your Rights Under PIPEDA
Under Canadian law, you have the right to:
Request access to your personal information
Request correction of inaccurate data
Withdraw your consent to data collection (where applicable)
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise your rights, please contact us using the details below.
10. Contact Us
Email: info@fillingthegap.ca
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Changes will be posted on this page with the date of the last revision.